# Billing & payments

What your team pays Bynefit, what your members pay you, and how the money moves.

## Bynefit plans

Every team starts on the free plan. Upgrade for higher member counts, premium features, and the embed widget.

- **Hearth** — free; core members, events, messages
- **Circle** — $69.99/mo; donations, file manager
- **Town** — $99.99/mo; embed widget, custom CTAs, group sections, intake forms
- **Square** — $179.99/mo; multi-team HQ, phone bank, voter reg, custom domains, priority support

Compare plans at [/pricing](https://bynefit.com/pricing) or manage your current plan at [/dash/billing](https://bynefit.com/dash/billing).

## Payment methods

1. Open [/dash/billing](https://bynefit.com/dash/billing)
2. Click **Add payment method**
3. Enter a card or connect PayPal
4. Mark one as default — that's what monthly charges run on

## Invoices & receipts

Every charge lands in [/dash/billing](https://bynefit.com/dash/billing) → *History* with a downloadable PDF. Receipts also email automatically to the admin email on file.

## Refunds

- **Event tickets** — open the event → *Sales*, find the buyer, click *Refund*
- **Bynefit charges** — [open a billing ticket](https://bynefit.com/dash/support/center?category=billing) within 30 days of the charge

## Failed payments

If a card on file fails, we retry once and email the admin. If it fails twice the team drops to free plan until you update the card — no data is lost.

## Next steps

- Sell event tickets — [Events guide](https://bynefit.com/docs/help-events)

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Source: https://bynefit.com/docs/help-billing